Help before you ride

Frequently asked questions.

If your question is not here, we will be happy to go through the important details with you before pickup.

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Vespa scooters by the lake

When can I collect the vehicle?

Our standard opening hours are 08:00–23:00. Pickup is organised in 30-minute slots; different arrangements can be discussed by phone.

Can I request a guide?

Yes. A guide can be requested for every featured tour. The price is calculated from the route and the participants and is shown during booking.

What happens if I am late?

The planned end of a tour does not change because of late arrival. Extensions are only possible by prior individual agreement.

Can I carry a passenger?

Yes, where the selected vehicle and your licence allow it. The key details are always listed on the vehicle page.